Customer Service FAQ
How fast do you guys ship?
9 out of 10 orders ship the same work day.
How fast will I receive my product?
Which carrier do you use?
For shipments within the Netherlands we offer PostNL, DPD and DHL. Depending on your country we can either offer DPD, DHL, UPS or DHL Express. All options for your specific country will be shown during checkout.
How can I track my order?
Your order will show which parcel service you selected during checkout. Tracking links for the various services:
DHL Express: https://www.dhlexpress.nl/nl/tracking
You can return your items 14 days after receiving it. The product has to be unused and in original packaging with tags.
Please find all return information here.
Looking for wholesale?
Depending on the brand, your industury and volume we do have wholesale proces available.
By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.Register