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What are we doing to prevent COVID-19?
Due to all the regulations in the Netherlands, our showroom is open for appointment only. We're doing this to make sure we can garantuee the distance that is needed according to the government. We always have disinfectant at our showroom and we'll keep our distance. No handshaking or hugging, but feel free to give us an air high five ;)
To thank you for doing your best to handle COVID-19 and keeping the distance as you're shopping at home, please use STAYHEALTHY5 for a 5% discount on your order :) Of course, the "Haribo Bears" are always provided with every order to make sure you at least get some sugar :)
What does this mean for shipping orders?
We still ship out orders like we always do; when you order before 17:00 (CET) on a weekday, we'll ship your order out the same day. Unfortunately due to a high demand at PostNL, your order can take longer than expected. There is nothing we can do about that but to feel sorry for the delay and inconvenience.
As we've tracked all the parcels,we see that parcels within the Netherlands, Belgium and Germany are now up to speed again. However, parcels further in Europe and the U.S. take more time. Especially orders to the U.S. take more time due to a delay at customs. Custom clearance may take 45-60 days according to PostNL. We know we ask a lot by waiting, but this is something we have no control over.
We ask you to sit tight, have a good drink and wait for your gear to arrive.